Terms and Conditions

TERMS AND CONDITIONS

Confirmation of Booking

Bookings can be made over the Phone, by Email or Visiting the Hotel.

The Confirmation of the Booking will be done after 40% of non-refundable Advanced Payment or after providing the Credit Card Information.  Accepted credit cards are MasterCard and Visa.

A written confirmation will be issued by the Hotel after receiving your Payment to our Bank account.

 

Cancellation Policy

If canceled 14 days prior to arrival – Will be charged 50% on the total reservation Value

If canceled 07 days prior to arrival – Will be charged 75% on the total reservation Value

If canceled 03 days prior to arrival – Will be charged 100% on the total reservation Value

No shows and shortened stays on arrival will be charged 100% of reservation value.

 

Group Bookings

Reservations over 5 rooms consider as Group Bookings. A 40% of non-refundable advance payment is required to confirm the reservation. If any adjustments for the arrival / departure dates are required after confirmation, this will be handled on a case by case basis.

 

Special Offer Conditions

Please note that all Special Offer Conditions will supersede the cancellation conditions stated in this general policy document.

 

Supplements

Christmas Eve Dinner Supplement (24.12) – 25 USD without Alcohol Beverages

New Year Eve Dinner Supplement (31.12) – 25 USD without Alcohol Beverages

 

Child Policy

Below 06 years of age free of charge.

Above 06 years & below 12 years sharing parent’s room- 50% from the Meal Charge

Above 12 years of age -Adults rate

 

Extra Bed Chargers

Extra Bed Charge-10 USD

The maximum number of extra beds permitted in a room is 1.

 

Check-in and check-out times

Check-in time is from 02.00 PM (14:00 hrs.) onwards and check out time is 11.00 a.m.

 

Early Check-in

Early arrivals will be on availability and needs to be informed at time of reservation. Arrivals earlier than 10:00 AM will be charged a 50% of the room rate and will only be on availability.

Early arrivals ahead of 6:00 AM will be charged an extra night’s rate and will be confirmed in advance if requested.

 

Late Departure

Late departure up to 2:30 PM will be on availability and needs to be informed at time of arrival.

Late departure up to 6:00 PM can be arranged at a 50% of the room rate and will only be offered on availability.

Late departures beyond 6:00 PM will be charged as an extra night and will be confirmed in advanced.

 

Pet Policy

No pets allowed

 

Privacy Policy

You are entitled to correct or delete any information about you from Hotel Yapahuwa Paradise customer database.

No personal information will be disclosed to any outside party without written permission of the proprietor.

 

 

 

Bank Details

Bank Name: Bank of Ceylon
Account Number: 83548992
Branch: Maho
Currency: LKR
Bank Code: 7010
Branch Code: 564
SWIT/IBAN Code: BCEYLKLX

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